Privacy Policy

We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us. This may include:
      
      • Personal identification information (name, email address, phone number)
      • Business information (company name, job title, industry)
      • Technical information (IP address, browser type, device information)
      • Usage data (pages visited, time spent on site, click patterns)
      • Communication records (emails, chat logs, support tickets)

We use the information we collect to:
      
      • Provide, maintain, and improve our services
      • Process transactions and send related information
      • Send technical notices, updates, and security alerts
      • Respond to your comments, questions, and customer service requests
      • Communicate with you about products, services, and promotional offers
      • Monitor and analyse trends, usage, and activities
      • Detect, investigate, and prevent fraudulent transactions and other illegal activities

We may share your information in the following situations:
      
      • With your consent or at your direction
      • With third-party service providers who perform services on our behalf
      • To comply with legal obligations, court orders, or regulatory requirements
      • To protect the rights, property, and safety of Techsys Digital, our users, or others
      • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
      • In aggregated or de-identified form that cannot reasonably be used to identify you

We implement appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include:
      
      • Encryption of data in transit and at rest
      • Regular security assessments and updates
      • Access controls and authentication procedures
      • Staff training on data protection principles
      • Incident response procedures
      
      However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:
      
      • Access your personal information we hold
      • Correct or update inaccurate personal information
      • Delete your personal information (subject to certain exceptions)
      • Object to the processing of your personal information
      • Restrict the processing of your personal information
      • Data portability (receive your personal information in a structured format)
      • Withdraw consent where processing is based on consent
      
      To exercise these rights, please contact us using the information provided below.

Your information may be transferred to and processed in countries other than South Africa. When we transfer your personal information internationally, we ensure adequate protection through:
      
      • Standard contractual clauses approved by relevant authorities
      • Adequacy decisions by the Information Regulator
      • Other appropriate safeguards as required by POPIA
      
      By using our services, you consent to the transfer of your information as described in this policy.