Amstel Win Your Share

R2M Tavern Promotion - Driving Engagement Through USSD Technology

USSD CampaignTavern EngagementR10 Airtime Rewards

The Challenge

Amstel approached Techsys Digital wanting to increase engagement with the brand over a key selling period within their most important trade outlets – Taverns! The solution needed to drive volume within key on-trade outlets with a secondary objective of data enrichment.

Brand Engagement

Increase engagement with Amstel brand during key selling periods

Drive Volume

Drive volume within key on-trade outlets - taverns

Data Enrichment

Build and enrich customer database for future marketing

Amstel Taverns USSD Challenge

Tavern

Engagement

Our Solution

The solution which Techsys delivered was a Tavern targeted promotion with a guaranteed reward of R10 airtime if you purchased Amstel. Consumers needed to submit two valid underliner codes for Amstel 660ml bottles to the shortcode *120*2999# to receive their R10 in airtime.

USSD Technology

Simple *120*2999# shortcode accessible on any mobile phone for universal participation

Guaranteed R10 Airtime

Every participant receives R10 airtime reward for submitting two valid Amstel 660ml codes

Code Validation

Secure system to validate Amstel 660ml bottle underliner codes and prevent fraud

Campaign Details

Duration:6 weeks starting May 2017
Shortcode:*120*2999#
Reward:R10 airtime per entry
Product:Amstel 660ml bottles
Requirement:2 valid underliner codes
Focus:Tavern customers

Outstanding Results

The results were 7 times the expected target with a whopping 97% of the consumers entering are new to the Amstel database.

7x

Expected Target Exceeded

Campaign performed 7 times better than anticipated

97%

New Database Entries

Nearly all participants were new to Amstel database

R10

Guaranteed Airtime Reward

Perfect incentive that drove exceptional engagement

Key Success Factors

Perfect Incentive

Airtime proved the perfect incentive to drive engagement with the brand

Simple Mechanic

The simplicity of the mechanic earned serious kudos with consumers

Guaranteed Reward

Every participant received their R10 airtime, building trust and satisfaction

Tavern Focus

Targeted approach to key trade outlets maximised impact

Campaign Impact

"The campaign exceeded all our expectations. The simplicity of the USSD system and the guaranteed airtime reward created incredible engagement in our target taverns."

Neil Hutchinson

Heineken® Account Director

Campaign Achievements

  • Exceeded target by 700%
  • 97% new database acquisitions
  • High consumer satisfaction
  • Successful tavern engagement

Ready to Drive Engagement?

Let's create a campaign that exceeds your expectations and builds lasting customer relationships.